Terms & Conditions - FAQs

  1. Terms & Conditions:


    • Prices are inclusive of 7% GST.
    • Definition of ‘Nett spend or Nett purchase’ will be based on the subtotal excluding 7% GST.
    • You may enter valid promo codes on the ‘View Cart’ page prior to checking out. After you have applied your promo code, please make sure you see the code applied to your order in the Order Summary section on the ‘Checkout’ page before proceeding to make payment.
    • Only one promotional code can be used per order. After an offer has expired, we are unable to honor the promotion on future orders. Additionally, promotional codes and promotions are unable to be applied to previous purchases.
    • Promotions/Items Availability/Pricing may differ for Cellarbration (Online) and Cellarbration outlets or events (Offline).
    • Prices and availability of items are subject to change without prior notice.
    • Please refer to additional T & Cs on each individual promotion (if any).


    No exchange / refund / cancellation changes is allowed for confirmed orders unless the items were delivered damaged. Please email us at [email protected] should you require any assistance for your order.


    • Free next-day (Standard) delivery to one location for orders at $99.00 and above when you sign up for a FREE membership.
    • Free same-day delivery to one location for orders at $150.00 and above when you sign up for a FREE membership. 
    • 90-minute express delivery to one location for any order(s) at $19.90 
    • Otherwise Standard delivery charge of $8.00 applies for all orders with standard delivery, $9.90 for all orders with same-day delivery.
    • Cellarbration Exclusive Pte. Ltd reserves the right for re-arrangement of delivery due to wrong address OR if customer is not present at point of delivery.
    • Cellarbration Exclusive Pte. Ltd. will not be liable for any delays in its delivery service caused by reasons beyond its control.
    • Cellarbration Exclusive Pte. Ltd. reserves the right to deviate delivery times.
    • Cellarbration Exclusive Pte. Ltd. reserves the right to amend any of the terms and conditions without prior notice.
    • There will be no cancellation and/or refund after order is paid, except cancellation/refund is only allowed due to unforeseen circumstances.
    • In a case of a failed delivery due to reciever not being present at delivery address to recieve goods or uncontactable at point of delivery, a charge of $12 will be incurred in compensation for any administrative costs and mileage.


    The Management reserves the right to change the Terms & Conditions without prior notice.

    While Cellarbration endeavours to fulfil all deliveries, Cellarbration Exclusive Pte Ltd shall not be liable or responsible for any late delivery or failure to deliver the products ordered due to unforeseen circumstances beyond our control or due to the absence of the recipient or wrong address given. Charges for re-delivery applies.

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